Olha Andrusik

Personal VIP Account Manager with 3 years of experience in iGaming

- Successfully looked after and kept 600+ active clients happy over 3 years.

- Reached out to 1,000+ clients through emails, calls, and messages to get their feedback and keep them engaged.

- Worked closely with 50+ high-balance clients, making sure they always received top-level support.

- Supported and retained 30+ top VIP clients from the moment they joined the platform, building long-term relationships.

- Proactively handled tough situations, communicating with different departments to find quick and effective solutions.

- Created personalized bonus offers to motivate players and boost their activity.